| Credit where it's due |
With the new season now upon is, may i suggest to any of your readers needing to hire (short or long term) or buy extra vehicles
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| that the first phone call they should make is to B.A.S.E. Coach Sales of Leyland. |
I'm sure many of you will have had what happens to be all too often the norm in modern times - dealers that make you feel
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| like the most important customer in the world only to be dropped like a lead balloon once your money is in their bank account. |
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| One example of an experience i had with a "reputable" main dealer was being sold a second-hand vehicle that couldn't be used for |
| nearly a month as the paperwork was missing and it was untaxed. To say we were constantly fobbed off would be an understatement |
| (this particular company boasts on its website of its "total customer satisfaction!") I'm sure many of you have similar or worse tales. |
BASE is part of the Holmeswood Coaches Group and so is run by coach operators who really understand their customers' needs.
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| This coupled with their desire to provide "proper old fashioned" customer care, superb back-up service and attention to detail by |
| professional experienced staff means i believe you will not find better. |
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In case anyone is wondering - I am not and never have been on the payroll and I am not a relative of the Aspinall family, I just believe
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| credit should be given where it is due and everyone should be aware of what BASE offers. |
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| Note to other coach dealers: maybe you could arrange to send some staff along to learn what givng a continued top class service |
| to your customers is really all about? |
| |
| Yvette Wheeler, |
| Proprietor, |
| Kt's Coaches, | |
| Kendal, Cumbria | |
